TERMS OF SERVICE

 

Welcome to The Given Edit.

The terms “we”, “us”, and “our” refer to The Given Edit. We operate this website — powered by Shopify — to offer a curated collection of modern gifting and wrapping essentials.

By visiting or shopping with us, you agree to the following Terms of Service. These terms ensure a transparent, secure, and enjoyable shopping experience for both you and our team.

If you do not agree to these Terms or to our Privacy Policy, please refrain from using our Services.

 

1. Using Our Website

By accessing or using our website, you confirm that you are at least the age of majority in your country or have consent from a guardian.

When you create an account or place an order, you agree to provide accurate, complete, and up-to-date information, including your name, email address, delivery details, and payment information.

You are responsible for maintaining the confidentiality of your login details and for all activity under your account. The Given Edit is not liable for any loss caused by unauthorised use of your account.

 

2. Our Products

We take pride in presenting our products as accurately as possible, though colours, textures, and finishes may vary slightly due to screen or print variations.

All product descriptions, pricing, and availability are subject to change at any time without notice. We may limit quantities, discontinue products, or update designs at our discretion.

 

3. Placing an Order

When you place an order, you are making an offer to purchase. Orders are accepted once full payment has been received and processed.

We reserve the right to decline or cancel an order at any time — for example, due to stock limitations, pricing errors, or payment issues. If your order cannot be fulfilled, we’ll contact you to arrange an alternative, backorder, or full refund.

Our products are designed for personal use and may not be resold without written consent.

 

4. Pricing & Payments

All prices are listed in South African Rand (ZAR) and are valid only within South Africa.

Prices and availability may change without notice. The price confirmed at checkout is final and includes applicable taxes and shipping fees where displayed.

Payments are securely processed through trusted third-party providers. By completing your purchase, you authorise The Given Edit and its payment partners to process your transaction.

 

5. Shipping & Delivery

We aim to dispatch all orders promptly, though delivery times are estimates and may vary.

The Given Edit is not responsible for delays caused by couriers, customs, or events outside our control. Once your parcel is dispatched, responsibility and risk transfer to you as the customer.

Please ensure your delivery address is correct. If an order is returned to us due to an incorrect or incomplete address, you will be responsible for reshipping costs.

6. Returns & Exchanges

Please refer to our Returns & Refunds Policy for full details.

We do not offer refunds or exchanges for change of mind. Faulty or damaged items can be returned or replaced according to our policy, provided we are notified within 48 hours of receipt.

 

7. Ownership & Intellectual Property

All content on this website — including text, product names, designs, logos, photographs, and imagery — is the property of The Given Edit and is protected under South African and international copyright law.

You may not reproduce, copy, distribute, or modify any part of this website without prior written consent.

 

8. Design Protection

The Bottle Gift-Wrap Tag — including its shape, configuration, ornamental appearance, and functional arrangement — is the subject of South African Design Application No. 1458874.

All rights in this design, whether pending or granted, belong exclusively to The Given Edit.

No part of this design may be copied, reproduced, manufactured, adapted, or used for commercial or retail purposes without prior written permission. We reserve the right to take legal action against any unauthorised use, imitation, or reproduction of our protected designs.

 

9. External Services & Links

Our website may include tools or links to third-party services. These are provided “as is” without any warranties or endorsements.

We are not responsible for the accuracy, reliability, or content of any third-party sites. Their own terms and privacy policies will apply.

 

10. Privacy & Data Protection

Your privacy is important to us. We collect and handle personal information in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).

Your data is used solely for order fulfilment, communication, and customer support purposes. By using our website, you consent to this data being securely processed and stored.

 

11. Errors & Updates

From time to time, our website may contain typographical errors or inaccuracies related to product descriptions, pricing, or availability.

We reserve the right to correct any errors or cancel orders affected by them, even after an order has been submitted.

 

12. Limitation of Liability

To the fullest extent permitted by law, The Given Edit shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Your use of this website is at your sole risk.

 

13. Governing Law

These Terms of Service and any related transactions are governed by the laws of the Republic of South Africa.

Any disputes will be handled under South African jurisdiction.

 

14. Changes to These Terms

We may update or modify these Terms of Service at any time. Updates take effect immediately upon being posted to this page.

By continuing to use our website after updates, you agree to the revised Terms.

15. Contact Us

If you have any questions about our Terms of Service, please contact us at:

hello@thegivenedit.com

Stellenbosch, South Africa